Friday, April 4, 2008

The Importance of Management

"Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't."

Peter Drucker

In my opinion the best writer on management, his writings and ideas revolutionised the field of management, business in general and in business academia. He introduced the term knowledge worker, the term Outsourcing was created/introduced out of Peter Drucker's desire to make businesses more efficient and to concentrate on their core products or services therefore becoming more profitable.
If you have never read Peter Drucker, I encourage you to do so. You will become more knowledgeable, more efficient and your business will become more profitable. If you visit Wikipedia and search Peter Drucker you will find more information about him and his work along with helpful links.

What are the traits of good Managers? and how do I become one?

Traits of Effective Managers
Build a team and lead it
Organize and plan
Solve problems
Manage money
Provide superior customer
Build strong public relations
Business Communication
In Your Written Communication:
Be clear and to the point
Keep duplicates
Develop a filing system
In Your Verbal Communication:
Be honest. Don't make promises you can not keep.
Don't say anything you would not put in writing.
Under promise Over deliver
In Your Phone Etiquette:
Sound confident and enthusiastic
Answer with a greeting
Keep a message pad and pen/pencil handy
Always end with a "Thank You"
In Your Networking:
You are building a relationship
Provide Feedback to your referral source
Always say "Thank You"
Management Issues
These are some of the most important management issues a manager will face, but it is not limited to list below.
Learn to delegate
Develop your internal and external team.
Look at the BIG picture: Develop management goals and strategies. Create a workable structure. Assign responsibilities.
Communication is Key.

Lead by Example.

Get advice... don't wait!

Have fun and be creative.

Good Luck!!